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100% committed to your data privacy

GetSocial takes data privacy very seriously, and we view the GDPR as an opportunity to enhance our commitment to data protection for the benefit our customers. We are committed to providing our customers with full transparency and control over their users’ personal data, empowering them in their pathway to GDPR compliance.

As a trusted partner, our top priority is ensuring that our customers have confidence in our platform and that the data they collect with GetSocial is processed securely and in accordance with GDPR requirements.

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Submitting a request to GetSocial under GDPR

If you are a European data subject and wish to exercise your GDPR rights, the information and the process to follow depends on your relationship with GetSocial.

You are a GetSocial customer

You are a GetSocial customer if you have registered an account with us and using our platform for your app(s). When your end-users exercise their rights ( i.e. one or more of the right of access, right to rectification, right to erasure, or right to restriction of processing) under GDPR, GetSocial is committed to working with you to fulfill these requests, provided the request comes directly from you. To submit a GDPR end-user request to us after May 25, 2018, reach out to us through the form and we will work with you to fulfill your end-user’s request. Please include in that request the end-user’s GetSocial User id, or advertising identifier (e.g., IDFA/GAID), and the date you received the end-user’s request.

As a customer of ours, you also have similar rights under GDPR ( i.e. one or more of the right of access, right to rectification, right to erasure, right to object or right to restriction of processing). You can also use the form below to make a request on your behalf.

You are an end-user of an app

If your relationship with GetSocial is via companies that use our services, your request must be submitted directly to them. This is because we act as a service provider (“Data processor” as per GDPR) on behalf of those companies (“Data Controller” as per GDPR), and they are responsible for validating your request and ensuring it is communicated to all service providers that would have stored and/or processed your personal data. You may, however, refer to our Privacy information for Users document to see what data we collect, how we process, store and safeguard these data. We value our customers and intend to help them in their obligations to their users under GDPR.

You visited our website or you are on our mailing list

GetSocial handles personal data that we obtain through our websites or when you contact us by mail or phone. Please refer to our privacy policy and cookie policy for more information and use the form below to make any request for your rights under GDPR.

Need a Data Processing Addendum?

We take your privacy and security seriously, which is why we offer a Data Processing Addendum (DPA) to all of our customers, in addition to our online Terms and Privacy Policy. Please submit your request using the form.

Submit Request

List of Sub-processors

GetSocial uses certain sub-processors to assist in providing services. A sub-processor is a third party data processor engaged by us who agrees to receive personal data from us intended for processing activities to be carried out (i) on behalf of customers; (ii) in accordance with customer instructions as communicated by; and (iii) in accordance with the terms of a written contract between us and the sub-processor.

Subprocessors list

Submit your request

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GDPR FAQs

Is GetSocial a data processor or data controller under GDPR?

GetSocial acts as both a data processor and a data controller under the GDPR.

GetSocial as a data processor – When customers use GetSocial services to process personal data for their applications, GetSocial acts as a data processor. Under these circumstances, the customer acts as a data controller. GetSocial offers a GDPR-compliant Data Processing Addendum (DPA) that incorporates GetSocial’s commitments as a data processor. See section above for requesting the DPA.

GetSocial as a data controller – When GetSocial collects personal data and determines the purposes and means of processing that personal data – for example, when GetSocial stores account information for account registration, and services access, or tracking website visitors, or stores contact information for GetSocial to provide customer support – it acts as a data controller.

What data does GetSocial collect through its service?

Refer to our “Privacy information for Users” document for information on what end-user data we collect, how we process, store and safeguard these data.

Whom should I contact if I have questions regarding GetSocial and GDPR?

You can contact us at privacy@getsocial.im