PLEASE READ THIS AGREEMENT (“AGREEMENT“) BEFORE REGISTERING FOR OR USING THE GETSOCIAL SERVICE (THE “SERVICE”) AND/OR DOWNLOADING OR USING THE GETSOCIAL SOFTWARE DEVELOPMENT KIT (THE “SDK“) OR ANY OTHER SOFTWARE THAT IS AVAILABLE VIA THE GETSOCIAL SERVICE (“SOFTWARE”): By selecting the “Sign up” button, or otherwise accessing and using the Service or downloading, installing or using the SDK or any Software, you acknowledge that you, on your own behalf as an individual and on behalf of your employer or another legal entity (collectively “you” or “your“), have read and understood and agree to comply with the terms and conditions of this Agreement, and are entering into a binding legal agreement with GetSocial BV. d/b/a GetSocial (“GetSocial“, “we“, “our” or “us“). If you are entering into this Agreement on behalf of your employer or other legal entity then you represent and warrant that you have full authority to bind said employer or other legal entity to this Agreement. If you do not agree to comply with and be bound by this Agreement or do not have authority to bind your employer or other legal entity, please do not accept this Agreement or use the Service, SDK or Software.
The GetSocial Service (the “Service“), among other things, is intended to enable developers (our customers) to include user engagement, virality and other social elements to their software applications. Developers may access the Service via a developer account on our website www.getsocial.im (the “Site”). Our SDK and other Software, and information related to the usage of a developer’s software application can be accessed via the Service. All references to the Service in this Agreement shall include the SDK and the Software.
In order to use the Service, you have to create an account (“Account“). You must not allow anyone other than yourself or an authorized employee or agent acting on your behalf (“Authorized User“) to access and use your Account. You acknowledge and agree: (i) to provide accurate and complete Account and login information; (ii) to keep, and ensure that Authorized Users keep, all Account login details and passwords secure at all times; (iii) that you remain solely responsible and liable for the activity that occurs in connection with your Account, and (iv) to promptly notify GetSocial in writing if you become aware of any unauthorized access or use of your Account or the Service. Without derogating from your payment obligations, you may send us an email request to email@example.com to cancel or delete your Account at any time.
Without derogating from section 2.1 above, if you create an Account for your employer, company, business or organization (“Company”) then you acknowledge that the Company will be our customer. In such an event this Agreement will be a binding legal agreement between the Company named in the Account and GetSocial. As mentioned above, if you do not have authority to bind your Company, please do not accept this Agreement or use the Service, SDK or any Software. All references in this Agreement to “you” or “your” shall be taken to include your Company.
The Service is only intended for individuals aged thirteen (13) years or older. If you are under 13 years please do not register an Account or use the Service. If you are between 13 and 18 years of age, then you must review this Agreement with your parent or guardian before registering an Account or using the Service to make sure that you and your parent or guardian understand the terms and conditions of this Agreement and agree to them. Please note the above is separate from any age restrictions that may apply to data capture in your App.
Subject to the terms and conditions of this Agreement, GetSocial hereby grants you a non-exclusive, limited, revocable, personal, non-transferable, non-sublicensable license during the term of this Agreement to use the SDK (in binary executable form only) for the sole purpose of adding the SDK’s functionality to your software application (“App“).
We may offer different SDK subscription plans, comprising different features and services, to choose from (each an “Integration Plan“). The details of any Integration Plan, including the related subscription fees and features, are published on the Site at Pricing. Your use of the SDK is subject to the features of your designated Integration Plan as well as this Agreement and your payment of any related subscription fee. We reserve the right to change the features, and subscription fee, of an Integration Plan at any time by posting the updated features and pricing on the Site at Pricing.
You may not directly or indirectly, and shall not permit any third party to: (i) use or access the SDK or Software, except under the terms and conditions of this Agreement; (ii) alter, merge, adapt, modify, translate, reverse engineer, decompile or disassemble the SDK or Software; (iii) derive, or attempt to derive, the source code of the SDK or Software or reduce the SDK or Software to a human-perceivable form; (iv) create derivative works of the SDK or Software; (v) sell, rent, lease, transfer, sublicense, or otherwise transfer or distribute rights to the SDK or Software, except to the extent that the SDK or Software is integrated into your App in accordance with this Agreement (for the avoidance of doubt, you may not distribute the SDK or Software as a stand-alone product); (vi) copy the SDK or Software (except for back-up or archival purposes); (vii) remove any proprietary notices or labels on or affixed to the SDK or Software or any copies thereof, or use the GetSocial Marks (defined below) for any purpose except as expressly permitted herein; (viii) use the SDK or Software to develop any product other than your App; (ix) use the SDK or Software to develop any software or product which is the same as or similar to or competes with the SDK or Software; (x) except as permitted herein for your own internal testing and evaluation purposes in connection with your App, use the SDK or Software for purposes of monitoring its availability, performance or functionality, or for any other benchmarking or competitive purposes; (xi) access, store, distribute, or transmit during the course of use of the SDK or Software any unlawful, threatening, libelous, obscene or infringing material or any viruses, trojan horses, malware or other harmful computer code, files or programs; (xii) interfere with or disrupt the integrity or performance of the SDK or Software; (xiii) work around any technical limitations in the SDK or Software, or use any tool to enable features or functionalities that are otherwise disabled in the SDK or Software, or (xiv) use the SDK or Software for any unlawful purpose, or one that could associate GetSocial with any improper or inappropriate purpose.
GetSocial reserves the right to include a security mechanism within the SDK or Software to control access to and/or use of the SDK or Software in order to enforce the license terms granted herein.
You shall not, and shall not permit any third party to: (i) copy, distribute or modify any part of the Service or to copy, use, modify, create derivative works of, transfer (by sale, resale, license, sublicense, download or otherwise), reproduce, distribute, display or disclose Content (defined below), except as expressly authorized herein; (ii) decompile, disassemble, reverse-engineer, or derive or attempt to derive the source code form of, the Service; (iii) disrupt any servers or networks connected to the Service; (iv) use or launch any automated system (including without limitation, “robots” and “spiders”) to access the Service; (v) circumvent, disable or otherwise interfere with security-related features of the Service or features that prevent or restrict use or copying of any Content or that enforce limitations on use of the Service; (vi) remove, alter or obscure any proprietary notice or identification, including copyright, trademark, patent or other notices, contained in or displayed on the Service; (vii) use the GetSocial Marks without our prior written consent; (viii) use the Service to develop a competing service or product; and/or (ix) use the Service to violate any applicable laws, rules or regulations, or for any unlawful, harmful, irresponsible, or inappropriate purpose, or in any manner that breaches this Agreement.
You may pay for purchases on the Site by choosing one of the payment methods that we display on the Site, or any alternate payment method agreed upon mutually.
All payments due to GetSocial: (i) are quoted and shall be paid in US Dollars: (ii) are due within thirty days of the date of invoice (unless an automated payment is selected, in which case the payment is due on the date of the automated payment); (iii) are non-cancellable and non-refundable; (iv) are exclusive of all taxes, levies, or duties, which are your responsibility; and (v) shall be made without any deduction for, or on account of, and free and clear of, any taxes. In the event that you are required by applicable law to withhold taxes imposed upon you for any payment to us then the amount due to GetSocial shall be increased by the amount necessary so that we receive an amount equal to the sum we would have received had you not made any withholding.
Your participation in an Integration Plan is subject to your timely payment of the applicable subscription fee which is displayed on the Site and in your Account. Please be aware that any failure to pay the subscription fee on time may result in you not having access to some or all of the SDK. Overdue payments shall accrue interest at the lesser of one and one-half percent (1.5%) per month or the maximum rate permitted by applicable law. If you fail to pay the related subscription fee on time, we reserve the right to: (i) either, in our sole discretion, terminate your use of the SDK and (ii) initiate recovery actions and proceedings against you for the unpaid but due amounts. You agree to reimburse us for our recovery costs and expenses if we commence any recovery action or proceedings or if we are required to take any action as a result of you not having adequate funds in your designated payment method.
You agree that GetSocial is not responsible or liable for any loss of your App and its associated services, or any loss of potential monetary gain, or loss of time, or loss of resources, or any loss of functionality or features in your App and its associated services, that may result from the SDK, or your designated Integration Plan, being unavailable because of your failure to pay the related SDK subscription fee on time.
This Agreement shall become effective on the date that you commence to access or use the Service or download, access, or use the SDK or Software, and will continue until terminated by you or us. You may terminate this Agreement at any time by ceasing to use the Service and canceling your Account. We may terminate this Agreement at any time, including without limitation in the event that you breach this Agreement (in such an event we will send an email to the email address that you have designated in your Account to provide you with notice of the termination). We reserve the right to stop to provide the Service and/or any Integration Plan or feature, or any part of any of the foregoing, at any time.
All of the intellectual property and proprietary rights, title and interest of any nature in and to the Service, SDK and Software, including any updates and upgrades, and any modifications and derivative works (whether or not permitted under this Agreement) of the foregoing, are and shall remain the exclusive property of GetSocial and/or its licensors. No legal or equitable title to, or ownership of, the Service, SDK or Software is transferred to you or any third party.
The: (i) text, documents, statistical and analytical reports, articles, blogs, descriptions, graphics, photos, sounds, videos and interactive features on the Service (collectively, the “Content“), and (ii) the trademarks, service marks and logos contained therein (“Marks“), are the property of GetSocial and our affiliates and/or our licensors and may be protected by applicable copyright or other intellectual property laws and treaties. ‘GetSocial’, the GetSocial logo and other marks are Marks of GetSocial or our affiliates. All other trademarks, service marks, and logos used on the Service are the trademarks, service marks, or logos of their respective owners. The Content is provided to you on an ‘as is’ and ‘as available’ basis. The Content is for your informational and personal use only. The Content may not be used, modified, copied, distributed, transmitted, broadcast, displayed, sold, licensed, de-compiled, or otherwise exploited for any other purposes whatsoever without our prior written consent or as expressly permitted herein. If you download or print a copy of any Content you must retain all copyright and other proprietary notices contained therein.
All of the intellectual property and proprietary rights, title and interest of any nature in and to the App, including any modifications, upgrades, customizations and derivative works (whether or not permitted under this Agreement) of the foregoing, are and shall remain the exclusive property of you and/or your licensors. No legal or equitable title to, or ownership of, the App is transferred to GetSocial or any third party under this Agreement.
We may collect on your behalf data related to the use of your App and GetSocial services by your end users (“Usage Data”). Such Usage Data may include, without limitation, a session ID, a user ID, activity messages, notifications and invite data, user device and operating system info, session length, and other GetSocial service usage data. We use the Usage Data on your behalf to provide our Service. As between you and us, you own all of the Usage Data that we collect or obtain on your behalf.
Please refer to GetSocial’s Privacy Information for Users for information on how GetSocial collects, uses and discloses information.
Except as expressly set forth herein, nothing in this Agreement shall be construed as transferring any rights to you or any third party. GetSocial and our licensors reserve any and all rights not expressly granted in this Agreement.
We attempt to be as accurate as possible. However, we cannot and do not warrant that the Content available on the Service is accurate, complete, reliable, current, or error-free. We reserve the right to make changes in or to the Content, or any part thereof, in our sole judgment, without the requirement of giving any notice prior to or after making such changes to the Content. Your use of the Content, or any part thereof, is made solely at your own risk and responsibility.
The Service is provided on an “as is” and “as available” basis, and without warranties of any kind either express or implied. You assume all responsibility for the selection of the Service to achieve your intended results. GETSOCIAL HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED, IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. GETSOCIAL DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED. GETSOCIAL DOES NOT OFFER A WARRANTY OR MAKE ANY REPRESENTATION REGARDING ANY CONTENT, INFORMATION, OR RESULTS THAT YOU OBTAIN THROUGH THE SERVICE. YOUR USE OF AND RELIANCE UPON THE SERVICE AND ANY CONTENT IS ENTIRELY AT YOUR SOLE DISCRETION AND RISK, AND GETSOCIAL SHALL HAVE NO RESPONSIBILITY OR LIABILITY WHATSOEVER TO YOU IN CONNECTION WITH ANY OF THE FOREGOING. YOU AGREE THAT WE WILL NOT BE HELD RESPONSIBLE FOR ANY CONSEQUENCES THAT MAY RESULT FROM TECHNICAL PROBLEMS INCLUDING WITHOUT LIMITATION IN CONNECTION WITH THE INTERNET (SUCH AS SLOW CONNECTIONS, TRAFFIC CONGESTION OR OVERLOAD OF OUR OR OTHER SERVERS) OR ANY TELECOMMUNICATIONS OR INTERNET PROVIDERS. Applicable law may not allow the exclusion of certain warranties, so to that extent, such exclusions may not apply.
You agree to defend, indemnify and hold harmless GetSocial and our affiliates and our respective officers, directors, agents, consultants, contractors, interns and employees from any third party claims, damages, liabilities, costs, and expenses (including reasonable attorney’s fees) arising from: (i) your use of the Service; (ii) your App; and/or (iii) your breach of this Agreement. GetSocial shall provide you with written notice of the claim, permit you to control the defense, settlement, adjustment or compromise of any such claim, and reasonably cooperate with you in the defense and any related settlement action. Without derogating from or excusing your obligations under this section, and notwithstanding any other provision herein, GetSocial reserves the right (at your expense), but is not under any obligation, to assume the exclusive defense and control of any matter which is subject to an indemnification by you. You agree not to settle any matter subject to an indemnification hereunder without first obtaining our express prior written approval.
We reserve the right to access, read, preserve, and disclose any information that we obtain in connection with the Service, and your use thereof, as we reasonably believe is necessary to: (i) satisfy any applicable law, regulation, legal process, subpoena or governmental request, (ii) enforce this Agreement, including to investigate potential violations of them, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of GetSocial, its users or the public.
You agree that GetSocial may: (i) display your name and logo, or your Company’s name and logo on whose behalf you are using the Service, SDK or Software, as part of the GetSocial customers list; and (ii) send you messages, about GetSocial’s and/or a third party’s products and services, via email, push notifications and other communication channels, all in accordance with this agreement.
Each party shall comply with all applicable laws relating in any way to its performance of its obligations under this Agreement. You agree to comply fully with all applicable export laws and regulations in any jurisdiction to ensure that neither the SDK or any Software, nor any technical data related thereto, are exported or re-exported directly or indirectly in violation of, or used for any purposes prohibited by such laws and regulations.
If you are part of an agency, department, or other entity of the United States Government (“Government“), the use, duplication, reproduction, release, modification, disclosure or transfer of the SDK or Software is restricted in accordance with the Federal Acquisition Regulations as applied to civilian agencies and the Defense Federal Acquisition Regulation Supplement as applied to military agencies. The SDK and Software is a “commercial item”, “commercial computer software” and “commercial computer software documentation”. In accordance with such provisions, any use of the SDK or Software by the Government shall be governed solely by this Agreement.
You and GetSocial are independent contractors. Nothing in this Agreement creates a partnership, joint venture, agency, or employment relationship between you and GetSocial. You must not under any circumstances make, or undertake, any warranties, representations, commitments or obligations on behalf of GetSocial.
We reserve the right, at our discretion, to change this Agreement at any time. Such change will be effective ten (10) days following posting of the revised Terms on the Site and informing the customer via email or other means of communication, and your continued use of the Site and/or Service thereafter means that you accept those changes.
This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by you but may be assigned by GetSocial without restriction or notification to you.
This Agreement shall constitute the entire agreement between you and GetSocial concerning the Service. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and a party’s failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision. YOU AGREE THAT ANY CAUSE OF ACTION THAT YOU MAY HAVE ARISING OUT OF OR RELATED TO THE SERVICE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.
In this policy, we explain how GetSocial (GetSocial BV) and its subsidiaries handle any personal data that we obtain through our websites or when you contact us by mail or phone. We will follow the law when you share personal data with us.
The GetSocial websites are: https://*.getsocial.im (i.e. blog.getsocial.im, www.getsocial.im, docs.getsocial.im, dashboard.getsocial.im etc)
When you register an account, continue to browse the websites, such as reading the content or clicking on a link, or contact us by mail or phone, you consent to us using your personal data in the way that we describe here. This also includes placing of cookies as explained below.
If you have any questions about our use of personal data for our products, please take a look at our Privacy Information for Users
We collect the following information when you use our websites or contact us:
We use this information:
We process this data based on your consent. In case of customer support, we need to be able to provide you that service. It is not a contractual or statutory requirement to provide this information.
Sometimes we obtain your personal data from other parties for general marketing purposes, such as profile enrichment companies (like Intercom, Prosperworks, MailChimp etc) that provide us with an overview of publicly available information on people that have submitted their email address, such as first name, last name, company website and company name. We will use this information in the same way as the information that you provided to us.
We sometimes share your personal data with other companies. This includes outside service providers that we use for processing your data, for example:
We require these companies to adequately safeguard your personal data and not use your data for any other purpose not authorized by us.
We might sell (part of) our business to another company. Such transfer of ownership could include the transfer of your personal data to the buyer if the data directly relates to that (part of the) business.
We will also release personal data to the authorities if we are compelled to do so by law.
We will not sell or provide your personal data to other third parties allowing them to use your personal data for their own purposes.
You should also know that your personal data may be transferred from your home country to other GetSocial entities around the world or to our service providers. If you are an EU resident, this could imply that we also transfer data to countries or organizations that do not offer a so-called adequate level of protection for your personal data. When we transfer this data, we will do so only when we have put in place appropriate safeguards to protect your personal data.
You have the right to request from us access to your personal data that we process. You also have the right to:
You also have the right to withdraw your consent at any time. Please be aware that a withdrawal of your consent does not affect the lawfulness of the processing of your data before the date on which you withdrew your consent.
Finally, you have the right to lodge a complaint with a supervisory authority. If you do not know who your supervisory authority is, please contact us and we will tell you.
Juliana van Stolberglaan 4-10
2595 CL Den Haag
or by mail at: firstname.lastname@example.org
We are GetSocial. We are based at Juliana van Stolberglaan 4-10, 2595 CL Den Haag, The Netherlands. You can contact us at email@example.com. We process data, including some personal data, on behalf of our Client (app developer or publisher).
In this privacy notice we describe how we process data, including personal data, on behalf of our app publishers clients. We are committed to a lawful, fair and transparent processing of personal data, adhering to the EU General Data Protection Regulation (GDPR).
Exactly what personal data we process depends on how our clients, the publisher of apps you use, have implemented our service, but our platform allows for the following types of data to be used:
Location (Country, Region and City)
Retrieved from the IP-address (Using GeoIP mapping database) with max accuracy until city level.
We don’t collect location from GPS of the device.
Device IDs (IDFA, IDFV and AAID)
Unique advertising identifier of the user’s device.
Device IP Address
String representing the IPv4 from the device the user is accessing GetSocial from.
Browser User Agent
String representing the Browser User Agent.
String representing the User's chosen language in app.
String representing the device language.
Model number of device i.e. SM-G360V.
Manufacturer of the device i.e. Apple, Samsung.
Device OS and OS version
Operating system and the OS version on the device i.e. iOS 11.
Device time zone
Time zone of the device i.e. Europe/Berlin.
Device screen size
Size of the screen in pixels.
Carrier of the device i.e. T-Mobile.
Network connection i.e. Wifi, 3G, LTE.
Any string defined by the Client for their users.
User Image / Avatar
URL defined by the Client that points to a hosted image or fetched from Facebook.
Facebook ID of users who authenticate with Facebook. The id is scoped per app by Facebook.
Client proprietary ID.
Events and properties tracked based on user’s action in the app i.e. number invites sent, app sessions etc.
User’s social graph
Friends of users (invited friends, Facebook friends or friends added through app).
List of user private and public properties set and used by the Client.
We may also use persistent cookies to help us collect or store some of this information. Our cookies can be deleted or rejected through the browser settings of the User’s device. We utilize any combination of this data to help us identify a User's device(s) pursuant to providing the Service. Clients may also pass custom data to GetSocial pursuant to providing the Services or information used to customize your experience with their App(s). The type of custom data shared via our Service is ultimately determined by our Clients. We strongly encourage our Clients not to share sensitive information such as credit card or password information via our Service.
GetSocial data is used for delivering the GetSocial services. For example, device information is collected for attribution and tracking for user invites, language is used to provide localized text. The per-user friend graph is built per app and used for the service only. All data is also used in aggregated form to provide data insights via the GetSocial Dashboard.
Data is obtained via GetSocial’s API (Application interface) and SDK (Software development kit) from the user’s device, when using the app and/or visiting the smart link referral page.
Data is stored for upto 5 years. Aggregated and anonymized performance data could be stored longer.
GetSocial uses AWS (Amazon Web Services) for infrastructure (cloud computing, storage, database, performance analytics, application, and deployment services etc). Data is stored in database and cache servers , local file storage (in app), and Global content delivery network (CDN) in US East.
Taking into account the nature, scope, context and purpose of the processing, GetSocial takes technical and organizational measures to protect data against theft, loss and damage. These include:
GetSocial uses several measures to ensure data availability and signal data breaches, including:
GetSocial does not actively share data with any third-parties, other than sub processors acting on our or our client’s behalf, unless our Client explicitly requests so. We also offer our Clients basic integrations with Analytics Services like Adjust and Appsflyer and we share device information with them. This is the same information that Clients are already sharing directly with those services.
You have the right to request access to your personal data that we process. You also have the right to:
Finally, you have the right to lodge a complaint with a supervisory authority. If you do not know who your supervisory authority is, please contact us and we will tell you.
You can contact us with any questions you may have about the processing of your personal data at the address above or by email at firstname.lastname@example.org. We may not be able to answer you directly since we can only process personal data on instruction of our customers, but we will forward your question where possible.
What is it used for
Services that process end-user personal data
GetSocial is hosted on Amazon Web Services cloud servers
Sending text (SMS) messages for “Text me the link” functionality
To efficiently aggregate error logs
Graph database for storing users, app and other relationships
Services that process customer or prospect personal data
Used on its websites and dashboard for customer support and visitor communication
Used for promotional landing pages to collect lead information
Used for electronic signatures for customer contracts
Used for connecting applications to automate some of our work
Used for managing customer relationships
Used for email marketing to existing subscribers and customers
Used for email marketing to prospective leads
Used for tracking user behaviors on our website and dashboard
Used for email validation during customer registration
Used for tracking comments across blogs
Used for tracking interactions with LinkedIn Ads
Used for tracking interactions with Facebook Ads
Used for sourcing lead information
Used for scheduling social media publishing
Used for customer invoicing
(Disclaimer: These only apply to customers electing to integrate with these 3rd party providers)
Analytics Platform where we send activity and device data to
Analytics Platform where we send activity and device data to